Sad to hear you altering the facts as such. When it comes to the holes in the ceiling, it is one hole only for the AC backup draining right above the sink, which is the code they had back in the 80's for HVAC systems in this area (I wish you were to try understanding or at least inquiring about such things before jumping to wrong and misleading conclusions). As for cleanliness and the other issues you mentioned, the other reviews attest to our high standards, so future guests would be able to identify by themselves which reviews are accurate and which are not. It would have been much easier and less disappointing if you were just to indicate that you wanted to cancel the place for whatever other motives you have instead of pursuing this approach. I did find it frustrating that, contrary to what you were mentioning above (which I found to be terribly dishonest feedback), you did request the full refund despite staying in the condo already (again, this is where things are very contradictory on your end, since if the place was so miserably dirty as you indicated, you would have just not even stayed in it, instead of you really being the one who made it very dirty, evidently bringing in one or two kids who also left their hand marks all over the patio glass).